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Error Codes > Canon > iR2020  
Brand: Service manual  Download PDF version of service manual. Select model:
Canon iR2020 Error Codes List page 1 (from 3)
List First page Previous page Code: Next page Last page

Code Description Remedy
E000-0000 Fixing temperature abnormal rise
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
- Check the fixing film connector. - Replace the fixing film unit. - Replace the DC controller PCB.
E001-0000 Fixing unit temperature rise detection (by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
- Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB.
E001-0001 Fixing unit temperature rise detection (by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
- Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB.
E002-0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
- Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB.
E003-0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
- Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB.
E003-0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
- Check the connector of the fixing film unit. - Replace the fixing film unit. - Replace the DC controller PCB.
E007-0000 Fixing film sensor failure
The fixing film sensor is faulty.
- Check the connector of the fixing film sensor. - Replace the fixing film sensor. - Replace the DC controller PCB.
E010-0000 Main motor failure
The main motor is faulty.
- Check the connector of the main motor. - Replace the main motor. - Replace the DC controller PCB.
E019-0000 Waste toner full detection
The waste toner full state was detected.
Replace the drum unit.
E019-0001 Waster toner full detection sensor failure
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
- Check the connector of the waster toner full sensor. - Replace the waste toner full sensor. - Replace the DC controller PCB.
E052-0000 Duplex unit connection error
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication.
- Check the connectors of the duplex unit and DC controller PCB. - Replace the duplex controller PCB. - Replace the DC controller PCB.
E100-0000 BD detection PCB failure
The BD detection PCB is faulty.
- Check the connector of the BD detection PCB. - Replace the laser scanner unit. - Replace the DC controller PCB.
E197-0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
- Check the connectors of the DC controller PCB and image processor PCB. - Replace the DC controller PCB for normal connection. - Replace the image processor PCB.
E500-0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
- Check the connectors of the finisher controller PCB and DC controller PCB for normal connection. - Replace the finisher controller PCB. - Replace the DC controller PCB.
E520-0001 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
- Check the connector of the offset HP sensor. - Check the connector of the offset motor. - Replace the offset HP sensor. - Replace the offset motor. - Replace the finisher controller PCB.
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