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Free downloads >> Error Codes >> Canon >> iR2020  
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Canon iR2020 Error Codes List
Service manual  Download here the full version of service manual.

Code Subcode Description
E000 0000 Fixing temperature abnormal rise
The temperature detected by the main or sub thermistor does not rise to the specified value during startup control.
E001 0000 Fixing unit temperature rise detection (by main thermistor)
The main thermistor detected an abnormally high temperature (240 deg C) during temperature control.
0001 Fixing unit temperature rise detection (by sub thermistor)
The sub thermistor detected an abnormally high temperature (295 deg C) during temperature control.
E002 0000 Low temperature during temperature control.
The target temperature is not reached during temperature control.
E003 0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 0000 Fixing film sensor failure
The fixing film sensor is faulty.
E010 0000 Main motor failure
The main motor is faulty.
E019 0001 Waste toner full detection
The waste toner full state was detected.
0002 Waster toner full detection sensor failure
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
E052 0000 Duplex unit connection error
Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication.
E100 0000 BD detection PCB failure
The BD detection PCB is faulty.
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
E500 0001 Finisher communication error
Data communication could not be performed normally. It has been retried three times in vain.
E520 0001 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor approach direction, but the offset HP sensor did not turn on.
0002 Offset motor or finisher controller PCB failure
Offset HP sensor failure
- The offset motor was driven for 1000 ms in the HP sensor escape direction, but the offset HP sensor did not turn off.
E531 0001 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position was not left when 400 ms have lapsed since start of staple operation.
0002 - Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position had been left once, but it was not reached again when 400 ms have lapsed since start of staple operation. In addition, the staple home position could not be reached by performing reverse operation for 400 ms
E540 0001 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure - Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was moved but the paper surface was not detected.
0002 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The standard tray was operated, but it did not reach the sensor within 300 ms.
0005 - Standard tray shift motor or finisher controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load failure
The encoder clock signal was not detected two or more times when the standard tray was operated for 300 ms.
E542 0001 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was operated, but the paper surface was not detected.
0002 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
Cannot move (to the pickup position) within the specified time.
0003 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The optional tray was moved upward, but it did not reach the HP sensor within 3000 ms.
0005 - Optional tray motor or finisher controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
- Optional tray shift motor load failure
The encoder clock signal was not detected two or more times when the optional tray was operated for 300 ms.
E575 0001 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the stack delivery direction (HP sensor approach direction), but the stack delivery HP sensor did not turn on.
0002 - Stack delivery motor or finisher controller PCB failure
- Stack delivery HP sensor failure
The stack delivery motor was driven for 2000 ms in the HP sensor escape direction, but the stack delivery HP sensor did not turn off.
E584 0001 Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn on when 1000 ms have lapsed since the shutter unit had performed open operation, resulting in incomplete open operation.
0002 - Shutter drive motor or finisher controller PCB failure
- Shutter open detection sensor failure
- Shutter clutch failure
The shutter open sensor did not turn off when 1000 ms have lapsed since the shutter unit had performed close operation, resulting in incomplete close operation.
E716 0000 Erroneous communication with optional cassette
Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication.
E719 0000 Erroneous communication with card reader (serial communication)
- Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
0002 Erroneous communication with coin vender (serial communication)
- Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). - A serial communication error has occurred. (The serial communication error cannot be recovered.)
E733 0000 Erroneous communication between controller and printer
Cannot communicate with the printer at startup.
E736 0000 CCU communication error
The installed modem PCB is incompatible.
E739 0000 Erroneous communication between controller and network board
The installed network board is incompatible.
E744 0001 Language file/boot ROM/USB memory error
0002
0003
0004
E805 0000 Fan failure
The fan is faulty.
E808 0000 Fixing drive circuit failure
- The heater does not turn on. - A fixing drive motor failure was detected.
 
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